Windows 10 Will Not Accept My Password, How to Fix?

author_icon William Wilson time_icon Last updated: Nov 25, 2019 07:07 pm tips_icon Windows 10

I just upgraded to the public version of Windows 10, and sadly Windows 10 has failed to let me sign in. Once the upgrade completed the PC restarted and prompted me to provide for the password which I still recall but keeps on informing it's a wrong password. Away from this login password I usually use, I bet on Microsoft password which turned out to be a failure. Can someone please help on the workaround to solve Windows 10 will not accept my password.

If your Windows 10 will not let you sign in with your correct password, then it may imply that some registries inside the operating system have been changed by one or more applications, the keyboard has turn faulty, or perhaps the Microsoft account you created might malfunction. Here are some of the solutions you may turn to and get away with Windows 10 will not accept my password problem.

Method 1: Make Sure to Enter the Correct Username & Password

The first remedy when Windows 10 keeps on failing to accept the correct password or continue showing password incorrect error, make sure if the keyboard and the mouse are functioning normally. If you are working on the desktop try unplugging and reconnecting them. If you keep being troubled it may be a clear indication that the problem lies on the keyboard.

This usually comes up due to damaged keyboard membrane or some keyboard driver issues; mostly arises after changing the keyboard. A workaround to this is using the virtual keyboard. Upon ascertaining the issue is not the keyboard, you can safely move ahead to administer other solutions.

virtual keyboard

Method 2: Reboot PC Several Times

A common fix that is being practiced by most PC users when Windows 10 will not accept my password glitch appears is to sign out of your account and then signing back in. Try rebooting the computer once or several times and see if you can now sign in to Windows 10 with your password.

Method 3: Make Sure You're Connected to the Internet

If you recently changed the Microsoft Account password online but now Windows 10 will not accept my password, make sure your computer is connected to the internet. Doing so will allow your Windows 10 computer to register the new password, after which you can simply log in to your PC again with your password.

Method 4: Fix "Windows 10 Won't Accept My Password" in Safe Mode

Upon using all the above solutions and the problem keep on recurring; Windows 10 not letting you log in especially after carrying out an update, the issue may be due to software issues. Nonetheless, some users have reported that the problem was solved after they restarted the PC on safe mode then back to normal; the operating system bypasses the login screen and installs the keyboard driver so that the correct keystrokes are inputted. Below is how to reboot the PC on the Safe Mode:

Step 1: Shutdown the PC and power-on to get to the initial login screen. Then click on the power icon. Once seeing the context menu, press and hold the "Shift" key while clicking on "Restart".

Step 2: Your PC will restart and go to Troubleshoot Menu. From the Troubleshoot menu click on "Troubleshoot".  Proceed and from the "Advanced Options" hit on the "Startup Settings".

startup settings

Step 3: Click "Restart" on the next menu and the computer will restart directly into the Startup Settings menu. Once the "Startup Settings" menu appears, press the "F5" key to start Windows 10 in the "Safe Mode with Networking".

windows startup settings

Step 4: Key in the following command into the command prompt window and tap "Enter".

command scannow

Step 5: Completing the startup sequence will prompt you to key in the correct password on a slightly different login screen.

Method 5: Reset Incorrect Microsoft Account Password Online

If you usually use the Microsoft account to log in to your PC, it is a wise thought to change Microsoft Account password online and use the new password to crack Windows 10 will not accept my password issue. Also, this method is a perfect fit for users who no longer remembers their Microsoft Account password. Here is how to go about it:

Step 1: Navigate to Microsoft Password reset webpage and start by providing the required credentials (email, phone or Skype Name) about Microsoft account you intend to reset its password, and then click "Next" to continue.

microsoft reset page

Step 2: Re-enter the email address to confirm it to be the one you intend to receive the password reset code on, copy the code from the inbox and paste it back inside the "Verify your identity" dialogue box. Again, click "Next".

microsoft verify identity

Step 3: Draft for the new password and confirm it. Click "Next" and make the password change permanent.

microsoft reset password

Step 4: Go back to the login screen and use the new Microsoft password to log in to the machine.

If after trying all the above solutions and you are still not solve Windows 10 will not accept my password issue, use a password reset suite to remove administrator/user password so that you can then log on to your computer without providing a password.

Method 6: Remove Windows 10 Password and Log in without Password

Passper WinSenior is a professional password reset/removal utility that allows you to remove and reset any kind of password in a simple and straightforward manner. With 3 simple steps, you can access your locked PC without entering password. The program is designed by iMyFone team, therefore, it is fully secure and reliable to use.

Free DownloadFor Win 10/8/7/XP/Vista

Below is the guide to remove the password:

Step 1 First, you need to install the software on an accessible computer and create a bootable reset disk. Just follow the wizard guide on the screen.

choose usb or cd

Step 2 After creating a reset disk, now insert Passper WinSenior reset disk on the locked computer. You need to choose your computer type and brand to get the special key. Then, follow the on-screen instructions on enter the Boot Menu.

boot menu key

Step 3 Select your operating system and the User Account you intend to remove the Windows password. Click "Next".

choose system

Choose Remove Windows Password on the main interface. Once the process is complete a success notification will appear. Now, restart the computer and log in without the password.

successfully removed password


By the end of this article, you should be able to doctor Windows 10 will not accept my password problem, and if not, it might be an issue with your machine hardware. Contact the nearest technician to help sort it out.


By William Wilson to Windows 10

Posted on Nov 25, 2019 ( Updated: Nov 25, 2019 )

William Wilson, a blogger who is interested in MS Office software. In the past three years, William has been trying to write articles to help people better understand MS Office software.